In spite of Antennagate, Apple has scored a home run with the iPhone 4. Thanks to a free case program (which just expired), that put the antenna controversy behind it, the Cupertino, California-based company has seen its newest phone continue to fly off shelves worldwide. However, according to gdgt , Apple might have a new iPhone 4 woe to contend with, which is only now coming to light.
If you’re an iPhone 4 user, you probably remember the proximity sensor problem we told you about way back when Apple’s latest handset was released. Many iPhone users were reporting issues with their handset during calls, citing the proximity sensor as being a key problem.
While almost every company on the planet would go nuts if they had a customer satisfaction rating anywhere near 93%, it’s actually the sign of an issue for Apple. New satisfaction statistics are out, and some of the numbers may be quite surprising. The results of a recent survey by Change Wave Research showed a 93% satisfaction rating for the iPhone 4. A similar survey done last year showed 99% of users said they liked or loved their iPhone 3GS
Officially, as far as Apple is concerned, there is no such thing as Antennagate. It might not be quite the same story internally. The New York Times reports that Mark Papermaster, Apple’s SVP of devices hardware engineering, is no longer part of the Apple family.
As if we haven’t seen enough of these already. Motorola, whose Droid X handset features on Apple’s “Antenna Hall of Shame” page , took out a full-page ad in yesterday’s New York Times , in an attempt to “bite back” at Apple.